WordPower has helped many clients improve communications with their customers, raise their profiles and build relationships. Some examples are:

• Communications and marketing for www.theprow.org.nz, including consultation with key user groups, story selection, developing curriculum resources in consultation with teachers, launching the website, media liaison and conducting public workshops.
• Publicity for exhibitions at the Nelson Provincial Museum in 2007 resulting in good local and national media coverage and good exhibition attendances.
• Annual marketing plans for the Marlborough District Libraries since 2001 with initiatives including: a regular newsletter, customer satisfaction survey, initiating and editing monthly page in community newspaper and redeveloping the libraries’ website.
• Focus groups with reports and recommendations to better meet the needs of customers for the Marlborough District Libraries and the Tasman District Libraries.